Compliance

We work closely with banks and licensed financial institutions every day. And with current international transactions and finance risks and liabilities, we must adhere to the common standards in compliance matters whilst making every effort to understand our client’s needs.

The size of our operation allows us to be very specialized and build personal relationships with all our clients. We are proud to deal with clients who wish to maintain a good reputation in their marketplace. This ensures not only that we comply with anti-money laundering legislation but also that we can better safeguard your assets whilst providing exceptional customer service.

For every corporate account we need to have certified ID and proof of residence for the account signatory, directors and shareholders. The ID must have a reference number, a photo, a signature, a date of birth and an expiry date. Proof of residence should be a utility bill or equivalent. We also need proof that the signatory has the right to open the account and to manage the funds of the corporation, such as a power of attorney or a board resolution. Certification can be done by a notary, qualified accountant, lawyer, or bank officer .

For larger value transactions, we will often ask you to justify why transactions are being made and this may be done by telephone or by email. You must be prepared to provide us with invoices, purchase orders, contracts or other documentary evidence that the transactions you are making are legitimate. We reserve the right to contact the other parties or banks involved for confirmation of the legitimacy of the transaction.

We will notify you by email, to your designated email address, with respect to account transactions. We will also randomly, or when there is no response to an email when required, call the telephone number you have given us to ensure that we know at all times who is using the system. It is therefore imperative that you maintain a dialogue with our Support Services staff should any changes be made to your personal profile.

On the site, from which you can open and access your accounts, full details of the application processes are given. See our Sepaga Legal pages for the Terms and Conditions on operational issues and the rules /regulations surrounding the account use